Terms and Conditions

CURRENCY

All prices are expressed in New Zealand dollars (NZD) and include packaging and postage.

SHIPPING / DELIVERY

Worldwide

Shipping within NZ is free and we can deliver to International destinations. At the time of placing your order please contact us so we can advise the cost to send to an International address.

Delivery Timeframes

We endeavour to despatch all orders within 24 hours. Deliveries throughout NZ are expected to arrive within 3-5 working days. Once your order has been despatched we will email you a tracking number.

Duties & taxes

All international purchases are exempt from New Zealand GST which is 15%. However, they may incur local duties and taxes in the country where the order is delivered. Local taxes and duties incurred are the responsibility of the customer.

RETURNS

Please note that ALL returns from online purchases will only be accepted within 14 days from date of purchase.  Goods must be returned in the original packaging and not be used. Please post your return to-

New Zealand Address

Level 1, 53 High Street
Auckland Central 1010
New Zealand

Please be aware that you are responsible for the package being delivered to us, Scriber & Marks will not accept any liability for lost returns.

We will happily repair, replace or credit (if we can’t repair or replace) any genuinely faulty product returned to us within 6 months of purchase.  You must be able to show proof of purchase to ensure this falls within the 6-month time-frame.